Your Web3 Wallet, Simplified

A Web3 wallet is your access point to blockchain-based assets and applications.

It lets you:

• hold crypto and digital assets;
• send and receive tokens;
• interact with decentralized applications;
• connect to supported blockchain networks;
• manage ownership of assets directly.

Unlike a traditional bank account, a Web3 wallet gives the user direct control over their assets on-chain.

Yes. Your crypto remains under your control.

WINK Wallet is designed to simplify how you use blockchain networks, but your assets are not held like money in a bank account.

You can access and manage your assets directly through your wallet.

Self-custody means that you control your wallet and your assets.

In simple terms, your wallet is protected by cryptographic keys. These keys allow you to access and use your crypto.

WINK helps make this experience easier, but it does not turn your crypto into a bank deposit or a custodial balance.

No. WINK cannot see your private keys or seed phrase in clear text.

Your keys are stored on your device. WINK also gives you the option to securely sync them with your WINK Account using encrypted key management powered by our partner Turnkey.

This means your keys can be backed up in encrypted form. Neither WINK nor Turnkey can view them in clear text.

Only you can decrypt and access them through your WINK Account.

A private key is a cryptographic key that gives access to a specific wallet address.

A seed phrase, also called a recovery phrase, is a set of words that can generate and recover one or more private keys.

In simple terms:

• the private key controls a wallet address;
• the seed phrase can recover the wallet connected to those keys;
• anyone with access to your private key or seed phrase can control your crypto.

You should never share your private keys or seed phrase with anyone.

Your WINK Account gives you one simple login across the WINK ecosystem.

It allows you to access WINK apps using familiar login methods such as Google, Apple, email, or phone number.

Your WINK Account can also be used to enable encrypted backup and recovery for your wallet keys, so you can regain access more easily if you lose access to your device.

Your keys remain encrypted and are not visible in clear text to WINK or Turnkey.

Yes. WINK Wallet is designed to let you export your wallet where supported.

This gives you portability and control, allowing you to use your wallet outside WINK if you choose.

Exporting your wallet should be done carefully. Anyone with access to your exported private key or seed phrase can control the assets in that wallet.

Yes. WINK Wallet is designed to support imported wallets.

This means you can bring an existing wallet into WINK and manage supported assets from the same interface.

Imported wallets may have different backup and recovery settings depending on how they were originally created and whether encrypted sync is enabled.

You can fund your WINK Wallet by receiving crypto from another wallet or exchange.

Future funding options may include card, bank transfer, Apple Pay, Google Pay, or third-party partner integrations where available.

Available funding methods may vary by region, provider, and supported asset.

WINK Wallet will initially support major EVM chains, including:

• Ethereum
• BNB Chain
• Base
• Polygon

Solana and additional chains will be supported gradually.

Supported assets may vary by chain, availability, and rollout phase. WINK focuses on supported and verified assets to keep the experience simple and safer for users.

Blockchain transactions require network fees, commonly called gas fees.

WINK Wallet is designed to support gas abstraction on supported chains. This means WINK can handle the network fee process in the background, so users do not need to manually hold the native gas token of each blockchain just to perform basic actions.

Depending on the transaction and asset, the network fee may be deducted from the user’s balance in the token being used.

For specific users, promotions, ranks earned through Stars, or other eligibility-based programs, WINK may offer zero-fee transactions or sponsored fees.

Any applicable fee should be shown before the user confirms a transaction.

WINK Cash is a family of stable-value digital assets designed to make holding, sending, and spending value easier within the WINK ecosystem.

WINK Cash is not a bank account, deposit account, or fiat balance.

Availability may depend on supported assets, jurisdictions, and product rollout.

The Earn Program is designed to let users put supported assets to work through flexible options, clear terms, and rewards over time.

Earn may support assets such as CASH, WINK, USDW, and selected NFT collections, depending on availability.

Reward terms, supported assets, and availability may vary and will be shown before participation.

Stars are WINK’s loyalty points.

You can earn Stars through eligible actions and use them to unlock rewards, fee benefits, and privileges across the WINK ecosystem.

Stars are not crypto tokens and do not represent ownership in WINK. They are part of WINK’s loyalty and benefits system.

The Referral Program lets users invite others to WINK.

When someone joins through your invite, the connection can extend across the WINK ecosystem. This means rewards and benefits may apply beyond a single app as your network uses WINK products and services.

Referral rewards may depend on eligibility, activity, availability, and program terms.

No. WINK does not provide financial, investment, legal, or tax advice.

Any information shown in the app or on the website is for general informational purposes only.

Users are responsible for their own decisions when using digital assets and blockchain services.

You can contact WINK support by email: support@winkwallet.app

For faster support, include a clear description of the issue, screenshots if relevant, and the wallet address or transaction hash if needed.

WINK will never ask for your private keys, seed phrase, recovery phrase, or passwords.